What Boerne Homeowners Say About Mainspring Garage Door Co.
We’ve been working on garage doors in Boerne since 1984, and we’ve learned that a reputation isn’t built on one job done well. It’s built on showing up when we say we will, charging the price we quoted, and standing behind the work if something isn’t right. The reviews below come from neighbors we’ve actually served, and they reflect the same things we hear at the grocery store or the hardware store on Bandera Road.
Recent Reviews
“Our opener quit on a Saturday evening while we were trying to get the car out for a trip to San Antonio. Called at 7:30, got a live person immediately, and Craig had our LiftMaster running by 9:15. He even noticed the spring was starting to fatigue and showed me why. No pressure, just facts. Price was exactly what he quoted before he touched a tool.”
Luis R., Fair Oaks Ranch
“I got two other estimates for a new Clopay door on our home near Main Street. Mainspring’s quote was middle of the pack, but Carl took the time to explain why the track geometry mattered on our older garage with the low header. The install crew was uniformed, cleaned up everything, and the door runs quieter than the old one ever did. The 90-Day Done Right Promise was printed right on the invoice.”
Tara W., Old Town Boerne
“Tried to adjust the spring tension myself after watching a video. Nearly put a winding bar through the drywall. Called Mainspring in a panic on a Sunday morning. Technician walked me through how to secure the door safely over the phone while he was en route, then fixed my mess and replaced both springs. He was professional about it. No lecture, though I deserved one.”
Alejandro F., Balcones Creek
“Our rental property in Boerne had a door that kept reversing for no reason. Two other companies replaced sensors and charged us. Mainspring’s tech found the real issue, a frayed cable causing enough drag to trigger the safety. Fixed the cable, adjusted the travel limits, and the door’s been fine for eight months. They also gave us the $50 off since the repair was over $250.”
Craig G., Bergheim area
“I’m picky about who comes to my house. The background-checked technician thing mattered to me, especially since my wife is often home alone. They arrived in a marked truck, uniform, called ahead with a 20-minute warning. Replaced our Genie opener with a belt-drive LiftMaster, programmed three remotes and the keypad, and hauled the old unit away. Done in under two hours.”
Luis R., Cordillera Ranch
“The seasonal tune-up for $89 caught my eye. Figured they’d find something to upsell. Instead, the tech lubricated everything, tested the force settings, tightened the hardware, and told me the door was in good shape for another year. Didn’t try to sell me a thing. That’s rare in this town or any other.”
Tara W., Boerne Stage Road area
Why Customers Trust Us
The same patterns show up in these reviews because they’re built into how we operate. Live person answers the phone, 24/7, including holidays. Background-checked, uniformed technicians who arrive with springs, cables, and openers already on the truck, so most repairs finish in one visit. Upfront pricing stated before any work begins, so there are no surprises on the bill. And the 90-Day Done Right Promise, in writing on every job, no arguing, no paperwork chase.
We’ve been at this in Boerne for over 42 years. Carl Dutton started Mainspring Garage Door Co. in 1984, named for the spring that carries a door’s entire weight, because that’s the part that matters most and gets overlooked first. We’re factory-familiar with all major brands, including LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. Our standing offers don’t rotate or expire: $50 off any repair over $250, free second opinion on any written estimate, $89 seasonal tune-up, and a permanent 5% discount for seniors and veterans.
If your garage door is sticking, noisy, off-track, or dead, call us at (830) 365-0775. We’ll answer, we’ll show up when we say, and we’ll give you a square deal.
Written by Carl Dutton, Owner at Mainspring Garage Door Co., serving Boerne since 1984.